Terms of Service
Upkeep Water Damage Restoration | Layton, Utah
Effective Date: April 6, 2026
Last Updated: April 6, 2026
Please read these Terms of Service carefully before using our website or requesting services from Upkeep Water Damage Restoration (“Company,” “we,” “our,” or “us”).
1. Acceptance of Terms
By accessing or using the website at upkeepwaterdamage.xyz or by requesting services from Upkeep Water Damage Restoration, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or services.
These Terms apply to all visitors, users, customers, and others who access or use our website or request services.
2. Services Offered
Upkeep Water Damage Restoration provides professional water damage restoration services in Layton, Utah and surrounding communities in Davis County, including but not limited to:
- Emergency water extraction and mitigation
- Structural drying and dehumidification
- Moisture mapping and documentation
- Mold assessment and remediation coordination
- Content pack-out and protection
- Insurance claim documentation support
All restoration work is performed in accordance with ANSI/IICRC S500 standards by IICRC-certified technicians. Service availability is subject to technician scheduling and geographic service area. We reserve the right to decline service requests at our discretion.
3. Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:
- Attempt to gain unauthorized access to any part of the website or its underlying systems
- Use automated tools (bots, scrapers) to extract content without written permission
- Transmit any harmful, offensive, or disruptive content through contact forms or other site features
- Misrepresent your identity or affiliation when contacting us
We reserve the right to restrict or terminate access to the website for any user who violates these Terms.
4. Estimates & Pricing
Any cost estimates or price ranges provided on our website (including FAQ sections) are for general informational purposes only and do not constitute a binding quote. Actual project costs depend on the scope of damage, materials required, equipment deployed, and duration of service.
A formal written estimate will be provided after an on-site assessment. Estimates are subject to revision if the scope of damage discovered during work exceeds the initial assessment. We will notify you of any material changes to cost scope before proceeding with additional work where practicable.
5. Payment Terms
Payment terms will be specified in your written service agreement. General terms include:
- Payment is due upon completion of services unless otherwise agreed in writing
- We accept cash, check, and major credit cards
- For insurance claims, payment is coordinated per your insurer’s process; the customer remains responsible for any deductible and amounts not covered by insurance
- Unpaid balances may be subject to interest at the maximum rate permitted under Utah law
We reserve the right to place a mechanic’s lien on the property in accordance with Utah state law for unpaid services rendered.
6. Insurance Coordination
We regularly work with homeowners’ insurance carriers, including Utah-based providers such as Bear River Mutual and national carriers. Our assistance with insurance documentation is provided as a courtesy and does not guarantee claim approval or full coverage.
- You are responsible for initiating your claim with your insurer
- We can provide moisture readings, drying logs, and photo documentation to support your claim
- We are not licensed insurance adjusters and cannot guarantee outcomes of insurance negotiations
- Any assignment of benefits or direct billing arrangements must be agreed to in writing
7. Limitation of Liability
To the maximum extent permitted by applicable law, Upkeep Water Damage Restoration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or reliance on information provided on this website
- Delays in service due to circumstances beyond our control (weather, supply chain, access restrictions)
- Pre-existing structural conditions, hidden damage, or hazardous materials discovered during restoration
- Actions or omissions of third-party subcontractors or insurance adjusters
Our total liability for any claim arising from services rendered shall not exceed the total amount paid by the customer for those specific services. Nothing in these Terms limits our liability for fraud, gross negligence, or willful misconduct.
8. Warranties & Disclaimers
We warrant that our restoration services will be performed in a professional and workmanlike manner consistent with IICRC S500 industry standards. Specific warranty terms and duration will be stated in your written service agreement.
The information on this website is provided “as is” without warranties of any kind, express or implied, regarding accuracy, completeness, or fitness for a particular purpose. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Intellectual Property
All content on this website — including text, images, logos, graphics, and page layouts — is the property of Upkeep Water Damage Restoration or its content licensors and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any site content without our prior written consent. Limited personal, non-commercial use is permitted for the purpose of obtaining information about our services.
10. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Davis County, Utah.
Before initiating formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute through direct negotiation or mediation for a period of no less than 30 days.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
Upkeep Water Damage Restoration
2875 N Hill Field Rd #51
Layton, UT 84041
Phone: (385) 250-2863
Website: upkeepwaterdamage.xyz