Reviews & Testimonials
We are a veteran-owned, family-run firm based in Layton, UT. Every review below comes from a real homeowner or property manager in Davis County who trusted us during a water emergency. We do not fabricate, cherry-pick, or filter our reviews. You can verify any of them on Google.
Overall Rating: 5.0 / 5.0 — Based on 47 verified reviews
★★★★★
📞 (385) 250-2863 — 24/7 Emergency Line | Request an Inspection →
What Our Customers Say
★★★★★ “On-site in 70 minutes, handled everything with State Farm”
Michelle T. — Layton, UT — Burst Pipe / Basement Water Damage
We had a burst pipe in our basement during the February cold snap. Upkeep was on-site within 70 minutes and had extraction equipment running before I even finished my coffee. Ethan walked me through every step and handled all the communication with State Farm. Could not have asked for a better experience during one of the most stressful weeks of my life.
★★★★★ “Sewage backup on a Saturday night — crew here in under 90 minutes”
James R. — Layton, UT — Sewage Backup Cleanup
Sewage backed up into our finished basement on a Saturday night. I called three companies — Upkeep picked up immediately and had a crew here in under 90 minutes. The level of professionalism was impressive. They documented everything for insurance and the basement was fully cleared and deodorized within four days. I would not call anyone else.
★★★★★ “Thermal camera found damage we never would have found on our own”
Karen S. — Kaysville, UT — Ice Dam / Attic Water Damage
Ice dam damage to our attic and two upstairs bedrooms. Upkeep used thermal cameras to show us exactly where the water had traveled — damage we never would have found on our own. The written estimate was detailed and matched exactly what insurance approved. Zero surprises. Highly recommend.
★★★★★ “Washing machine overflow — hardwood floors saved”
David & Pam L. — Clearfield, UT — Appliance Leak / Hardwood Floor Drying
Our washing machine supply line failed while we were at church. By the time we got home, water had spread across our kitchen and dining room hardwood. Upkeep arrived fast, assessed the moisture levels, and told us exactly which boards could be saved and which couldn’t. They saved about 80% of the floor. Their honesty saved us thousands.
★★★★★ “Best contractor experience I have ever had, period”
Robert M. — Layton, UT — Basement Flooding / Mold Remediation
Spring snowmelt flooded our crawl space and lower level. By the time we noticed, mold had already started behind the drywall. Upkeep handled the full job: extraction, mold containment, drywall removal, HEPA filtration, and then reconstruction. Every crew member was professional, clean, and communicative. Best contractor experience I have ever had, period.
★★★★★ “They treated our home like it was their own”
Susan H. — Syracuse, UT — Roof Leak Water Damage
A roof leak during a winter storm soaked our master bedroom ceiling and wall. I was nervous about having strangers in our home during the holidays, but the Upkeep team was respectful, tidy, and thorough. They put down floor protection, communicated daily, and left the space cleaner than they found it. They treated our home like it was their own.
★★★★★ “Insurance adjuster approved everything on the first submission”
Tom & Linda W. — Fruit Heights, UT — Water Heater Failure
Our water heater failed overnight and flooded the garage and adjacent utility room. Upkeep was professional from the first call. Their Xactimate estimate was so well-documented that our insurance adjuster approved everything on the first submission with no back-and-forth. That alone saved us weeks of stress.
★★★★★ “Moisture readings every morning, transparent and trustworthy”
Angela C. — South Weber, UT — Frozen Pipe Burst
A frozen pipe burst inside our exterior wall during the January freeze. The damage was hidden and spread further than any of us expected. Upkeep gave us moisture readings every morning, showed us exactly what was drying and what wasn’t, and explained the science in plain language. Completely transparent and trustworthy operation.
★★★★★ “Veteran-owned shows — disciplined, organized, no excuses”
Craig B. — Layton, UT — Commercial Flood Cleanup
I manage a small office complex near Hill Air Force Base. We had a plumbing failure on a Sunday evening that affected three suites. Upkeep had crews on-site within two hours and worked through the night to minimize business disruption. The veteran-owned culture shows — disciplined, organized, no excuses. My go-to for any future property issues.
★★★★★ “Found mold in the crawl space no one else caught”
Nicole P. — Kaysville, UT — Crawl Space Moisture & Mold
We bought our home knowing there had been some prior water damage. Two other companies missed the mold in the crawl space. Upkeep found it on the first inspection, showed us photos and moisture readings, and remediated everything properly with a clearance test at the end. Worth every penny for the peace of mind.
Where to Leave a Review
If Upkeep helped you through a water emergency, we would be grateful for an honest review. It helps other Davis County homeowners find trusted local service when they need it most.
Frequently Asked Questions About Our Work
Are you locally owned or a franchise?
We are locally owned and operated. Upkeep Water Damage Restoration was founded by Ethan Walker, a veteran, and is headquartered at 2875 N Hill Field Rd #51 in Layton, UT. We are not affiliated with any national franchise. Every technician and every decision comes from our local team.
Are you licensed and insured?
Yes. Utah Contractor License #920347-5501. We carry full general liability and workers’ compensation insurance. You can review our credentials at our license and insurance page.
Are you IICRC certified?
Yes. We are an IICRC Certified Firm. All lead technicians are certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD) per the IICRC S500 standard. See our full credentials page.
What areas do you serve?
We serve all of Davis County including Layton, Kaysville, Clearfield, Syracuse, Fruit Heights, and South Weber.
Ready to Get Help?
Our team is available 24 hours a day. We respond to Davis County water emergencies within 60–90 minutes. Free on-site assessment and written estimate before any work begins.
📞 Call (385) 250-2863 — Available 24/7
Request an Online Inspection →
Veteran-Owned · IICRC Certified · Utah Contractor License #920347-5501 · 2875 N Hill Field Rd #51, Layton, UT 84041
Related Pages:
About Us ·
Meet the Team ·
Our Credentials ·
Case Studies ·
Our Process ·
FAQs